Contact Flip A Coin Free Support
Get help, share feedback, or explore partnership opportunities with the world's most trusted free online coin flip tool.
Whether you need technical support for embedding our widget on your website, want to report a bug, suggest a new feature, or discuss collaboration opportunities, our dedicated support team is here to help. We serve thousands of users worldwide including educators, developers, gamers, and businesses. Every inquiry receives a personalized response from our team within 24-48 hours.
Message from Our Founder
FlipACoinFree was created with a vision to provide the world's most reliable, fair, and accessible coin flip tool. Every message you send reaches our team directly, and we're committed to providing personalized support.
Muhammad Ramzan
Founder & Creator of FlipACoinFree
Muhammad Ramzan is the founder and visionary behind FlipACoinFree.com, the world's most advanced online coin flip platform trusted by over 1 million users monthly.
Based in Dubai and originally from Pakistan, Muhammad combines technical expertise with a passion for creating accessible, fair decision-making tools that serve users worldwide. His commitment to cryptographically secure randomness and user-first design has made FlipACoinFree the go-to choice for educators, developers, content creators, and everyday users seeking unbiased decisions.
Under Muhammad's leadership, FlipACoinFree has grown from a simple coin flip tool into a comprehensive randomization platform featuring a free API, embeddable widgets, multi-flip capabilities, and educational resources—all completely free with no ads or tracking.
Education: Intermediate Level
Location: Dubai, UAE
Origin: Pakistan
Our primary contact method for detailed technical questions, bug reports, and partnership inquiries. Perfect for sharing screenshots, code samples, or lengthy descriptions.
m.ramzan@flipacoinfree.com
24-hour response time guaranteed
Our structured contact form below helps you provide all necessary details upfront, allowing us to give you faster and more accurate responses. Ideal for support requests and feedback.
Organized format for quicker resolution
Follow us for product updates, tips and tricks, probability facts, and community discussions. Great for quick questions and staying connected with our growing community.
Join 50,000+ users worldwide
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Contact Flip A Coin Free
We're here to help! Whether you have questions, feedback, need technical support, or want to explore partnership opportunities, we'd love to hear from you.
Live Chat
Coming soon! We're working on real-time chat support
Service Areas
We serve users worldwide, 24/7
Contact by Department
Need specific help? Reach out to the right department for faster assistance.
For Developers
API integration, embed widgets, technical documentation, and developer support
For Educators
Classroom resources, educational licensing, bulk accounts, and teaching materials
For Partners
Business partnerships, collaborations, integrations, and affiliate opportunities
Partnership types:
- Platform integrations
- Educational platforms
- Gaming & entertainment
For Press & Media
Media inquiries, press releases, interviews, and brand assets
Frequently Asked Questions
We typically respond within 24-48 hours during business days (Monday-Friday). For urgent issues, mark your subject with [URGENT] and we'll prioritize your request. Weekend messages are responded to on Monday.
To help us assist you faster, please include: (1) Your operating system and browser version, (2) Screenshots of any errors, (3) Steps to reproduce the issue, (4) What you expected to happen vs. what actually happened.
Currently, we provide support via email and our contact form. This allows us to better document issues and provide detailed solutions. We're working on adding live chat support in the near future.
We love hearing feature suggestions from our users. Select "Feedback & Suggestions" as your category and describe your idea. We review all suggestions and consider them for future updates.
Yes! Flip A Coin Free is 100% free with no hidden costs, subscriptions, or premium tiers. All features including the API, embed widgets, and advanced options are completely free for everyone, forever.
Select "Bug Report" as your category and describe the issue in detail. Include your browser, OS, steps to reproduce, and any error messages. You can also report bugs on our GitHub repository.
Your Privacy Matters
We take your privacy seriously. Your contact information is used solely to respond to your inquiry and is never shared with third parties. All communications are encrypted and secure. We do not sell, rent, or distribute your personal information.
Why Our Support Team Stands Out
At Flip A Coin Free, we believe exceptional customer support is just as important as our product. Our dedicated support team consists of developers and product specialists who deeply understand both the technical aspects and practical applications of our coin flip tool. Whether you're a teacher integrating our widget into a classroom website, a developer building a gaming platform, or a business owner running fair contests, we provide personalized assistance tailored to your specific needs.
Our support team includes experienced web developers who can help with complex integration challenges across all major platforms and frameworks.
- • WordPress, Wix, Squarespace, Shopify integration support
- • React, Vue, Angular, Next.js implementation guidance
- • Custom CSS and JavaScript troubleshooting
- • API documentation and integration examples
- • Performance optimization recommendations
- • Mobile responsiveness debugging
- • Cross-browser compatibility solutions
- • Security best practices consultation
We actively collaborate with users to improve our tool based on real-world feedback and feature requests from our global community.
- • Feature request prioritization and tracking
- • Beta testing opportunities for new features
- • Custom coin design consultations
- • Animation and sound effect customization
- • Statistics export format suggestions
- • Accessibility improvement collaboration
- • Multilingual support development
- • Integration with third-party tools
We take bug reports seriously and work quickly to identify, reproduce, and resolve any issues affecting your experience.
- • Detailed bug tracking and status updates
- • Browser-specific issue diagnosis
- • Animation glitch troubleshooting
- • Sound playback problem resolution
- • Statistics accuracy verification
- • Widget embedding conflict resolution
- • Mobile device compatibility testing
- • Performance degradation investigation
We're open to meaningful partnerships that add value for both parties and help expand access to fair random decision-making tools.
- • Educational institution licensing and bulk access
- • Gaming platform white-label solutions
- • Business enterprise custom development
- • Content creator sponsorship opportunities
- • API partnership and integration support
- • Reseller and affiliate programs
- • Cross-promotion collaborations
- • Research partnership for probability studies
Common Support Scenarios We Handle
Our support team has helped thousands of users successfully integrate and use our coin flip tool across diverse scenarios. Here are some real-world examples of how we've assisted users like you.
Scenario: A high school math teacher wanted to embed our coin flip tool into their Google Classroom site for teaching probability and statistics concepts.
Challenge: Google Sites has restrictions on embedded iframes and the teacher needed students to be able to run multiple flips for data collection without leaving the lesson page.
Solution: We provided step-by-step instructions for embedding within Google Sites' iframe limitations, created a custom multi-flip mode configuration, and supplied CSV export instructions so students could analyze their data in Google Sheets. The teacher now uses our tool for all probability experiments.
Scenario: An esports tournament organizer needed a provably fair coin flip for determining match starting sides in front of a live streaming audience of 10,000+ viewers.
Challenge: They required transparent randomness that viewers could verify, plus custom branding to match their tournament visual identity.
Solution: We explained our cryptographic randomness verification process, provided custom CSS for tournament branding, and created an API endpoint they could log for transparency. The tournament successfully used our tool with zero disputes about fairness.
Scenario: A marketing agency running Instagram contests for multiple clients needed a fair method to select giveaway winners that could be documented for transparency.
Challenge: They needed to flip between multiple entrants (not just heads/tails) and export results for client reporting and legal compliance.
Solution: We developed a custom solution using our multi-flip API with numbered results, provided documentation for legal compliance, and created a reporting template. The agency now uses our tool for all client contests and has avoided any fairness disputes.
Scenario: A developer building a decision-making app in React wanted to integrate our coin flip functionality as a component within their larger application.
Challenge: They needed the coin flip to match their app's design system, work with their state management, and handle errors gracefully.
Solution: We provided React component examples, explained how to customize the iframe styling with URL parameters, demonstrated API integration for programmatic flips, and shared error handling best practices. The developer successfully shipped their app with our tool integrated seamlessly.
Frequently Asked Questions
How can I contact Flip A Coin Free support?
You can reach us through multiple channels: email us directly at m.ramzan@flipacoinfree.com, use the contact form on this page for detailed inquiries, or connect with us on social media for quick questions. We monitor all channels daily and respond to every message.
What is your response time for support requests?
We typically respond to all support requests within 24 hours on business days (Monday-Friday). For urgent technical issues affecting your website, we prioritize those requests and often respond within 6-12 hours. Weekend inquiries are answered on Monday morning.
Do you offer technical support for widget integration?
Yes! We provide free technical support for integrating our coin flip widget into any website platform. Whether you're using WordPress, Wix, Squarespace, React, Vue, or custom HTML, we can guide you through the setup process. Include details about your platform and any error messages in your support request.
Can I request new features or report bugs?
We actively welcome feature requests and bug reports from our users. Your feedback helps us improve the tool for everyone. Send us an email or use the contact form describing your idea or the issue you encountered. We review all feedback and prioritize features based on user demand and feasibility.
Do you offer partnership or collaboration opportunities?
Yes, we are open to partnerships with educational institutions, gaming platforms, businesses, and content creators. If you have a collaboration proposal, custom development project, or integration opportunity, contact us at m.ramzan@flipacoinfree.com with details about your organization and proposed partnership.
Is there a phone number I can call?
Currently, we provide support exclusively through email and our contact form. This allows us to better document technical issues, share screenshots and code snippets, and provide thorough written solutions that you can reference later. Email support also ensures we can respond to international users across all time zones.
Do you offer paid custom development?
Yes, for businesses and organizations with specific custom requirements, we offer paid development services. This includes custom coin designs, white-label solutions, advanced API features, and bespoke integrations. Contact us with your requirements for a consultation and quote.
How do I report a security vulnerability?
If you've discovered a security vulnerability in our tool, please email us immediately at m.ramzan@flipacoinfree.com with the subject line "SECURITY VULNERABILITY". We take security seriously and will respond within 24 hours. Please include detailed information about the vulnerability and steps to reproduce it.
Why Choose Flip A Coin Free?
Completely Free: Our coin flip tool and embeddable widget are 100% free with no hidden costs, premium tiers, or advertising. Use it on unlimited websites forever.
Cryptographically Secure: We use the Web Crypto API for true randomness, ensuring every flip is provably fair and statistically verified. Perfect for raffles, giveaways, and important decisions.
Lightning Fast: Our tool loads in under 50KB with optimized performance that won't slow down your website. Consistently achieves 90+ Lighthouse scores.
Mobile Friendly: Fully responsive design works perfectly on smartphones, tablets, and desktop computers with touch and click support across all major browsers.
Privacy Focused: No cookies, no tracking, GDPR compliant. Your flip data stays in your browser and is never sent to our servers.
Excellent Support: Free technical support for all users with 24-hour response times. We help with integration, troubleshooting, and custom requirements.